Wiltshire Dental Access Centres
Dental Access Centres provide urgent NHS dental treatment for residents in Swindon and Wiltshire who do not have a regular dentist. The practice prioritises quick access to care, aiming to offer appointments within 48 hours for those in pain. Their approach to patient care is compassionate, with staff dedicated to making patients feel comfortable and at ease during their visits. The centre is particularly noted for its ability to cater to children and nervous patients, ensuring a supportive environment.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and helpful staff who go out of their way to ensure comfort, especially for those who are anxious or have children. Many have shared positive experiences about the nurturing approach of the dental team, highlighting how they explain procedures clearly and make the visit as pleasant as possible. The practice is also recognised for its accessibility and support for those with disabilities, making it a welcoming place for all.
Things to Consider
While many have had positive experiences, there are concerns regarding the appointment booking process, which can be frustrating due to a lack of a queue system. Some patients have encountered rude behaviour from reception staff, which can detract from the overall experience. It's advisable to be prepared for potential delays in securing an appointment, especially during busy times.