Smile Orthodontics
This dental practice, led by experienced orthodontists Dr Haren Patel and Dr Sonal Patel, offers a range of treatments with a focus on orthodontics. They are known for their clean and well-organised environment, aiming to provide excellent care and attention to their patients. The practice prides itself on its friendly staff and commitment to patient satisfaction, although there are some concerns regarding communication and appointment management. Overall, they strive to deliver effective dental solutions while ensuring a positive patient experience.
Patient Insights
What Patients Appreciate
Many appreciate the friendly staff and the quality of care provided during treatments. Patients often feel that the team is skilled and attentive, making their dental experiences more comfortable. The practice is noted for maintaining a clean and organised environment, which adds to the overall positive atmosphere.
Things to Consider
Some patients have experienced issues with appointment scheduling and communication, leading to confusion and inconvenience. There are reports of difficulties in reaching the practice by phone and receiving timely responses to messages. It's advisable to confirm appointments ahead of time and consider following up if you don't receive communication regarding changes.