Portman Smile Clinic - Sevenoaks
Portman Smile Clinic is a dedicated orthodontic practice that focuses on providing exceptional care tailored to the individual needs of each patient. With a team of skilled professionals, they offer a range of orthodontic services, ensuring a comfortable and supportive environment for both children and adults. The clinic is known for its friendly staff and commitment to patient satisfaction, making it a popular choice for families seeking orthodontic treatment. Their approach combines clinical excellence with a personal touch, aiming to create beautiful smiles and positive experiences.
Patient Insights
What Patients Appreciate
Many patients appreciate the friendly and helpful staff, who consistently make both children and adults feel at ease during their visits. The clear communication about procedures and the supportive nature of the team contribute to a positive experience, with several noting the excellent results of their treatments. The clinic's commitment to patient care is evident, as staff members often go above and beyond to ensure satisfaction, including waiving costs for repairs when necessary.
Things to Consider
While the quality of care is generally praised, some patients have expressed frustration with the appointment scheduling system, which can feel inflexible and lead to difficulties in rescheduling. There have also been reports of inconsistent staff interactions, which may affect the continuity of care. It's advisable for prospective patients to be prepared for potential challenges in communication regarding appointments, especially during busy periods.