Not AcceptingHillsborough Family Dental Centre
Hillsborough Family Dental Centre is a modern and diverse dental practice that offers a range of treatments including check-ups, teeth whitening, and restorative procedures. The practice aims to provide a welcoming environment for patients, with a focus on accommodating individual needs and anxieties. Despite its multi-award-winning status, the practice has faced challenges in patient management and communication. Their commitment to patient care is evident, but experiences can vary significantly based on individual interactions.
Patient Insights
What Patients Appreciate
Some patients have found the staff to be kind and understanding, particularly those who struggle with dental anxiety. The team has been praised for taking the time to explain procedures clearly, which has helped alleviate fears and create a more comfortable experience. There are instances where patients felt relieved and pain-free after their treatments, highlighting the skill of certain practitioners.
Things to Consider
It’s important to be aware that appointment scheduling can be problematic, with reports of long wait times and cancellations. Some patients have experienced difficulties with communication and felt that their concerns were not adequately addressed during consultations. Additionally, there have been mentions of staff attitudes that may not meet everyone's expectations, which could affect the overall experience.