mydentist, Kelham Island Smile Suite, Sheffield
This dental practice offers a range of services, including orthodontics, and is known for its friendly and accommodating staff. They strive to create a comfortable environment for patients, particularly those who may feel anxious about dental visits. The practice has received praise for its efficient service and modern approach to dental care, making it a distinctive choice for families and individuals alike. Overall, they focus on patient care and satisfaction, aiming to provide a positive experience during each visit.
Patient Insights
What Patients Appreciate
Many patients appreciate the helpfulness and professionalism of the staff, noting that they go above and beyond to ensure a smooth experience. The reception team is often highlighted for their friendliness and willingness to assist, making patients feel valued and cared for. The practice has also been commended for its quick and efficient service, particularly in emergency situations, which adds to the overall positive sentiment.
Things to Consider
While there are many positive experiences, some patients have reported issues with communication and follow-up, particularly when scheduling appointments. There have been instances of dissatisfaction regarding the handling of treatment plans and the clarity of information provided, which may be worth considering when choosing this practice. Additionally, some reviews indicate that the environment can be busy, potentially impacting the overall experience.