Thompson & Thomas @ Fairlawns
Thompson & Thomas is a dedicated NHS dental practice that prioritises patient comfort and care in a friendly, relaxed environment. They offer a range of dental services, including emergency appointments and routine treatments, all performed by a team that includes experienced professionals and dental students. What sets them apart is their commitment to ensuring patients feel at ease, especially those who may be anxious about dental visits. The practice is well-regarded for its efficient staff and the quality of care provided.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and calm atmosphere of the practice, often highlighting the kindness and professionalism of the staff. Many feel reassured by the clear communication regarding procedures and the attentiveness shown during treatments. The ability to accommodate urgent appointments and the thorough aftercare provided are also frequently praised, making the experience more comfortable and less stressful.
Things to Consider
While many have had positive experiences, there are some concerns regarding the consistency of care, particularly when treatments are performed by dental students. A few patients have noted instances where their concerns were not fully addressed, leading to discomfort during procedures. It may be beneficial to communicate any specific anxieties or past experiences to ensure the best possible care.