Thompson & Thomas LLP
Thompson & Thomas is a local NHS dental practice that prioritises high-quality dental care in a friendly and relaxed environment. They offer a range of services, ensuring that patients feel comfortable and well-informed throughout their treatment. The practice is distinguished by its experienced team, particularly Dr. Henan, who is noted for his gentle approach and thorough explanations. With a commitment to patient care, they have built a reputation for being particularly accommodating to nervous patients.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and welcoming atmosphere created by the staff, making visits to the dentist much less daunting. The team is frequently praised for their professionalism and ability to explain procedures in detail, which helps to alleviate anxiety. Many have expressed gratitude for the gentle care they receive, especially from Dr. Henan, who is known for his patience and understanding. The practice's commitment to providing a comfortable experience has turned many nervous patients into regular attendees.
Things to Consider
While the practice is highly regarded, some patients have noted challenges with communication, particularly regarding phone responsiveness. Additionally, there may be occasional delays in appointment scheduling, especially during peak times. It's advisable for new patients to be aware of these potential issues while still expecting a high standard of care.