Maple Orthodontics
Maple Orthodontics is a dedicated practice in Berkshire that focuses on straightening teeth for both children and adults, offering a range of private, independent, and NHS treatments. Led by Principal Michael Cheung, the practice prides itself on using state-of-the-art technology and providing a professional environment. Their approach to patient care emphasises clear communication and personalised treatment plans, ensuring that patients feel informed and supported throughout their journey. The practice is known for its friendly staff and commitment to delivering quality orthodontic care.
Patient Insights
What Patients Appreciate
Patients appreciate the welcoming atmosphere and the professionalism of the staff, who take the time to explain procedures clearly. Many have noted the significant improvement in their smiles and the effectiveness of the treatments. The team is often described as friendly and caring, with a genuine commitment to patient satisfaction. The practice also accommodates urgent needs efficiently, which is highly valued by families.
Things to Consider
While many have had positive experiences, some patients have expressed concerns about the reception staff's communication style, which can come across as rude or dismissive. Additionally, the waiting time for NHS treatments can be lengthy, with some patients facing a two-year wait after initial assessments. It's advisable to be aware of these potential delays and the differences in service between NHS and private options when considering treatment.