mydentist, Sunderland Road, South Shields
This dental practice offers a range of services with a focus on patient comfort and care. The team is known for their friendly and welcoming atmosphere, making it a suitable choice for both nervous patients and families. With experienced staff, including skilled dentists and hygienists, they strive to provide high-quality treatments while ensuring clear communication throughout the process. Their commitment to patient satisfaction and comfort sets them apart in the local area.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and professional staff who create a welcoming environment. Many feel at ease during their visits, especially nervous individuals who find the team's gentle approach reassuring. The practice is praised for its excellent customer service, with staff going out of their way to accommodate needs and ensure a positive experience. The quality of dental care is frequently highlighted, with many expressing satisfaction with their treatments and outcomes.
Things to Consider
Some patients have experienced issues with appointment availability and billing practices, which may lead to confusion or dissatisfaction. It's important to clarify costs upfront to avoid surprises, especially for procedures that may have additional fees. Additionally, accessibility concerns have been noted, so those with specific needs should communicate these when booking appointments to ensure a smooth visit.