Not AcceptingWest London Dental Practice
This dental practice offers a range of services with a focus on patient care and comfort. The team, including Dr. Ridhima Kumar and Dr. Harshida, is known for their compassionate approach and dedication to explaining procedures in detail. However, the practice has faced criticism for its administrative processes and communication issues, which have left some patients feeling frustrated. Despite these challenges, there are positive experiences highlighting the skill and professionalism of certain staff members.
Patient Insights
What Patients Appreciate
Patients appreciate the compassionate and skilled care provided by the dentists, particularly noting the thorough explanations of procedures that help to ease anxiety. Many have had long-standing relationships with the practice and value the consistent care that has positively impacted their dental health over the years. The welcoming atmosphere created by the staff also contributes to a more comfortable experience for visitors.
Things to Consider
It’s important to be aware that some patients have encountered significant issues with appointment scheduling and communication, which can lead to frustration. There have been reports of long waiting times and difficulties in re-registering after a lapse in visits. Additionally, experiences can vary widely depending on the dentist seen, with some patients expressing dissatisfaction with the professionalism of certain staff members.