Burgess & Hyder - Spennymoor
Westmount Dental, previously known as Burgess & Hyder, has been serving the North East Region for over 25 years, offering a range of dental treatments including cosmetic dentistry, dental implants, and emergency care. The practice prioritises patient care and aims to create a welcoming environment for everyone. Their experienced team is dedicated to putting smiles on patients' faces and providing flexible treatment options to meet individual needs. Despite some challenges, they strive to maintain a high standard of service and patient satisfaction.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and efficient care provided by Dr. Noor Bari and the team, especially in emergency situations. Many have found the staff to be welcoming and helpful, creating a positive atmosphere during visits. The practice has been noted for its ability to handle nervous patients with care and understanding, helping them feel more at ease during their appointments.
Things to Consider
It's important to be aware that appointment availability can be inconsistent, with reports of numerous cancellations and a reliance on locum dentists. Some patients have experienced challenges with NHS registration and treatment continuity, which may lead to frustration. While the team is praised for their care, the practice's operational issues may affect the overall experience.