The Maltings Dental Surgery
Maltings Dental Surgery boasts a diverse team of dental professionals, including dentists, orthodontists, implantologists, and oral surgeons, all dedicated to providing high-quality care. The practice aims to create a comfortable environment for patients, with a focus on thorough communication and patient education. However, some aspects of the patient experience, particularly around administrative processes, have raised concerns. Despite these challenges, the practice has a loyal patient base who appreciate the expertise of their dental providers.
Patient Insights
What Patients Appreciate
Many patients appreciate the expertise and care provided by the dental team, particularly noting the excellent skills of specific dentists. The practice has been a trusted choice for some families, with children feeling comfortable and even receiving stickers as rewards for their bravery. Several patients have found the dental therapists to be thorough and welcoming, making their visits more pleasant, especially for those who are anxious about dental procedures.
Things to Consider
While the dental care itself is often praised, there are concerns regarding the administrative side of the practice. Some patients have experienced delays and issues with appointment management, which can lead to frustration. Additionally, there are mixed feelings about the reception staff, with some finding them busy and less welcoming. It's advisable for new patients to be prepared for potential administrative hiccups while still expecting quality dental care.