mydentist, The Broadway, St. Ives
This dental practice offers a range of services, with a strong emphasis on dental hygiene and patient care. The team is known for their friendly and welcoming atmosphere, making visits more comfortable for patients, including those with special needs. They utilise modern equipment to ensure thorough and efficient treatments. The practice is particularly appreciated for its gentle approach and clear communication during procedures, helping to ease the anxiety often associated with dental visits.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and accommodating staff who create a welcoming environment. Many have highlighted the thoroughness of the dental hygienists, who provide informative advice and ensure a smooth experience during appointments. The practice's ability to handle special needs patients with care and attention is also commendable, making visits less stressful for families.
Things to Consider
While the practice is generally well-regarded, some patients have experienced issues with appointment availability and customer service. There have been reports of difficulties in reaching the practice by phone and delays in receiving callbacks. Additionally, patients should be aware that appointment cancellations can occur, which may require them to wait for rescheduling.