Stanes Lodge Dental Practice
This dental practice is known for its friendly and caring approach, with a team that prioritises patient comfort and communication. They offer a range of services and are particularly praised for their gentle care, making them a suitable choice for nervous patients. The practice has a welcoming atmosphere, with staff members who are attentive and supportive. Their commitment to high hygiene standards and professional treatment has earned them a loyal patient base over the years.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and friendly environment created by the staff, who are often described as kind and patient. Many have highlighted the excellent care they receive, particularly from the dentists and hygienists, who take the time to explain procedures and ensure comfort throughout treatments. The practice's ability to cater to nervous patients is especially valued, with several individuals expressing gratitude for the calming approach taken by the team.
Things to Consider
While many patients have had positive experiences, there are some concerns regarding appointment management and communication from the reception staff. Instances of rudeness and disorganisation have been noted, which may impact the overall patient experience. Additionally, some patients have faced challenges in securing timely appointments, particularly during peak times or after practice closures.