Platt & Common
Platt and Common Dental Practice offers a range of dental services with a focus on patient care and comfort. The team is known for their friendly and welcoming atmosphere, making it a suitable choice for families and nervous patients alike. With experienced dentists like Caleb and Fraser Horn, patients appreciate the thorough explanations and gentle approach during treatments. The practice aims to provide high-quality care, although some recent changes in staff have raised concerns among long-term patients.
Patient Insights
What Patients Appreciate
Patients often express gratitude for the caring and attentive staff, highlighting the welcoming environment that helps ease anxiety. Many appreciate the clear communication from dentists, who take the time to explain procedures and ensure comfort throughout treatments. The practice is also noted for its efficient handling of emergency appointments, which has been a relief for those in need of urgent care.
Things to Consider
While many patients have had positive experiences, there have been concerns regarding staff retention and continuity of care, particularly for those who have been with the practice for many years. Some patients have faced issues with appointment cancellations and a lack of follow-through on treatment plans, which may affect overall satisfaction. It's advisable to communicate openly with the staff about any concerns or specific needs during visits.