Not Acceptingmydentist, Marple Road, Offerton
This dental practice offers a range of services, with a focus on providing empathetic and thorough patient care. The team is known for their friendly approach, particularly with nervous patients, and they strive to explain procedures clearly. However, the practice has faced criticism regarding appointment management and communication, which has affected patient experiences. Despite these challenges, some patients have praised individual dentists for their skill and compassion, making the practice a mixed bag in terms of overall satisfaction.
Patient Insights
What Patients Appreciate
Many patients appreciate the caring and attentive nature of the dental staff, particularly the dentists who take the time to explain treatments and alleviate anxiety. The reception staff are often described as pleasant and welcoming, contributing to a positive atmosphere. Some individuals have had excellent experiences with specific dentists, feeling grateful for their expertise and the quality of care received.
Things to Consider
It's important to be aware that appointment availability can be an issue, with reports of cancellations and difficulties in reaching the reception team. Some patients have expressed frustration over communication lapses, particularly when it comes to appointment confirmations. While many have had positive experiences with the dental care itself, the administrative side of the practice may require improvement.