Not AcceptingAudley Dental Practice
Audley Dental Practice offers a range of dental services with a focus on patient comfort and thorough care. The team is known for their friendly and accommodating approach, making efforts to ensure patients feel at ease during their visits. Many families appreciate the continuity of care, often seeing the same dentist for their appointments. However, the practice has faced criticism regarding its reception staff and appointment management, which has affected patient experiences.
Patient Insights
What Patients Appreciate
Patients often highlight the friendly and relaxed atmosphere of the practice, with staff who take the time to explain procedures clearly. Many appreciate the thoroughness of the examinations and the caring nature of the dental team, especially when it comes to treating children. The practice is also noted for its efficient handling of emergency situations, providing quick and effective care when needed.
Things to Consider
While many have had positive experiences, there are concerns regarding the reception staff's attitude and appointment scheduling. Some patients have reported difficulties in booking appointments, particularly during peak hours, and have experienced delays in receiving necessary treatments. It may be beneficial to clarify appointment policies and ensure better communication to enhance the overall patient experience.