Not AcceptingBhandal Dental Practice - Lye
This dental practice offers a range of general and cosmetic treatments, including Invisalign, dental implants, and tooth whitening. They aim to provide a comfortable environment for patients, focusing on gentle care and clear communication. The practice is known for its friendly staff and accommodating approach, particularly towards anxious patients. However, recent changes in personnel have led to mixed experiences, with some patients expressing dissatisfaction with the quality of care received.
Patient Insights
What Patients Appreciate
Many patients appreciate the friendly and welcoming atmosphere created by the staff, from receptionists to dentists. The team is often described as gentle and patient, taking the time to explain procedures in detail, which helps to ease anxiety. The practice is also praised for its efficient time management, with minimal waiting times reported during appointments. Overall, the commitment to patient comfort and care is a highlight for those who have had positive experiences.
Things to Consider
While there are many positive experiences, some patients have reported issues with staff behaviour and communication, particularly with newer team members. There are concerns about the cleanliness and maintenance of the practice, which has affected the overall impression for some visitors. Additionally, appointment management has been a point of contention, with instances of cancellations and poor communication noted. It's advisable to consider these factors when choosing this practice.