mydentist, High Street, Stourbridge
This dental practice offers a range of services with a focus on providing a gentle and caring approach to patient care. The team, including dentists like Adele and Thomas, is known for their ability to connect with patients, especially children, making visits less daunting. They strive to create a welcoming environment, emphasising communication and understanding. Their commitment to patient comfort and care sets them apart, although experiences can vary based on appointment scheduling and wait times.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and welcoming atmosphere created by both the reception staff and the dental team. Many highlight the gentle and caring nature of the dentists, particularly with nervous patients and children, which helps to alleviate anxiety associated with dental visits. The personal touch, such as giving stickers to children after check-ups, adds to a positive experience, making families feel valued and cared for.
Things to Consider
While the quality of care is often praised, some patients have expressed concerns about long wait times for appointments, which can be stressful, especially for those with young children. Additionally, there have been instances where communication regarding delays could be improved. It's advisable to be prepared for potential waiting periods when visiting the practice.