When AvailableTavern Street Dental Practice
This dental practice has faced significant criticism from patients regarding their professionalism and patient care. Issues with appointment management, accessibility, and communication have been highlighted, leading to a lack of trust and satisfaction among many. While they have a long-standing history, recent experiences suggest a decline in service quality. The practice appears to struggle with accommodating patients' needs effectively, particularly for those with disabilities or special circumstances.
Patient Insights
What Patients Appreciate
Some patients have noted that certain staff members are kind and helpful, particularly when assisting with accessibility issues. There are instances where individuals have appreciated the care taken with children during their first dental visits, suggesting that some staff members excel in creating a welcoming environment for younger patients.
Things to Consider
It's important to be aware that the practice has received feedback about difficulties in communication, particularly regarding appointment cancellations and billing practices. Some patients have expressed frustration over the lack of responsiveness when trying to reach the practice by phone. Additionally, the absence of a lift for those with mobility issues has been a significant concern, making access challenging for some patients.