mydentist, Hindhayes Lane, Street
This dental practice offers a range of services, including hygiene treatments and general dentistry, with a focus on creating a welcoming environment for patients of all ages. The team is known for their friendly approach and ability to make visits comfortable, especially for children. They utilise modern techniques and equipment to ensure effective treatments. However, some patients have expressed concerns regarding appointment availability and communication issues.
Patient Insights
What Patients Appreciate
Many patients appreciate the friendly and welcoming atmosphere created by the staff, which helps to ease anxiety during visits. The hygienist, Sadie, is particularly praised for her gentle touch and ability to make patients feel at ease, while the dentists are noted for their clear communication and thorough explanations of procedures. Families enjoy bringing their children to the practice, where the team makes dental visits fun and engaging.
Things to Consider
Some patients have experienced difficulties with appointment availability, particularly during peak times, which can lead to longer waits for treatment. There have also been reports of dissatisfaction regarding the handling of treatment plans and refunds, which may cause frustration for those seeking clarity and timely responses. It's advisable to be prepared for potential delays and to communicate any concerns directly with the practice.