Not Acceptingmydentist, Newcastle Road, Sunderland
This dental practice offers a range of services with a focus on patient comfort and care. The team is known for their friendly and accommodating approach, making efforts to ease the anxiety of nervous patients. With a commitment to providing quality dental care, they are particularly praised for their emergency appointments and the ability to handle urgent cases promptly. Overall, the practice stands out for its welcoming environment and dedicated staff who strive to ensure a positive experience for all patients.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and helpful nature of the staff, which contributes to a comfortable atmosphere during visits. Many have noted how the team goes out of their way to accommodate individual needs, especially for those who are nervous or have special requirements. The practice is also recognised for its efficient handling of emergency appointments, allowing patients to receive timely care when needed. Overall, the quality of care and the attentiveness of the dental team are frequently highlighted as key strengths.
Things to Consider
While many patients have had positive experiences, there are some concerns regarding appointment availability, particularly for urgent cases. A few individuals have expressed frustration with the scheduling process and the responsiveness of the reception staff. It's advisable to be proactive about booking appointments and communicating any urgent needs clearly to ensure timely care. Additionally, some patients have reported mixed experiences with the quality of dental work, so discussing any concerns with the dentist beforehand may be beneficial.