Wearside Orthodontic Centre
Wearside Orthodontic Centre, established in 2001, is a dedicated orthodontic practice located in Sunderland and South Tyneside. The experienced team focuses on providing personalised care to help patients achieve their ideal smiles. They pride themselves on clear communication and a supportive environment, ensuring that every step of the treatment process is well explained. The practice is particularly noted for its friendly staff and commitment to patient comfort, making it a distinctive choice for orthodontic care in the area.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and friendly atmosphere created by the staff, who are often described as kind, patient, and professional. Many have highlighted the clear communication throughout the treatment process, which helps to alleviate any concerns. The results of the treatments, especially braces, have left numerous patients thrilled with their new smiles. The practice's ability to cater to children, including those with special needs, has also been a significant positive aspect for families.
Things to Consider
While the overall experience is highly praised, some patients have noted issues with appointment scheduling, mentioning that rescheduling can be frequent and inconvenient. Additionally, there have been a few comments regarding the reception staff's customer service, suggesting that improvements could be made in that area. It's advisable to be aware of potential delays in appointments during busy periods.