The Fabulous Smile Company - Kingston
The Fabulous Smile Company in Kingston offers a range of orthodontic services, particularly focusing on braces and retainers for children and teenagers. They pride themselves on creating a welcoming and clean environment, where staff are described as kind and attentive, especially towards younger patients. The practice aims to provide a comfortable experience, ensuring that patients feel at ease during their visits. However, there have been mixed experiences regarding appointment management and communication, which may affect patient satisfaction.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and patient approach of the staff, particularly when it comes to treating children. Many have highlighted the professionalism of the orthodontists, who take the time to explain treatment processes clearly. The clean and comfortable environment of the practice also contributes to a positive experience, making visits less daunting for both children and their parents.
Things to Consider
It’s important to be aware that some patients have experienced issues with appointment scheduling and communication, including long wait times and mixed messages regarding treatment plans. While many have had positive experiences, there are concerns about the consistency of care and administrative efficiency, which could impact the overall experience for some families.