mydentist, Alexandra Road, Swansea
This dental practice has a long history of serving patients, with many expressing appreciation for the friendly and calming environment created by the staff. They offer a range of services, including emergency care and restorative treatments, while prioritising patient comfort and communication. The team is known for their gentle approach, particularly with anxious patients, making dental visits less daunting. However, some patients have raised concerns about appointment availability and customer service, indicating a need for improvement in these areas.
Patient Insights
What Patients Appreciate
Patients often highlight the friendly and welcoming nature of the staff, noting how they go above and beyond to ensure comfort during visits. Many have found their experiences to be surprisingly positive, especially those who typically have anxiety about dental procedures. The attention to detail and care shown by the dentists and dental nurses has left a lasting impression, with several patients expressing gratitude for the compassionate treatment they received.
Things to Consider
While many have had excellent experiences, there are concerns regarding appointment availability, particularly for NHS patients. Some have faced challenges with cancellations and long wait times, which can be frustrating. It's advisable to check on appointment options and any potential costs beforehand, especially if you're seeking NHS treatment, as the practice may have limited availability in that regard.