Tŷ-gwyn Dental Surgery
New Smiles is dedicated to providing advanced dental care with a focus on utilising the latest technology to enhance and maintain patients' smiles. They offer a range of services including cavity protection, implant dentistry, and cosmetic dentistry, ensuring a comprehensive approach to oral health. The practice prides itself on creating a welcoming atmosphere where patients feel comfortable and valued. Their commitment to patient care is evident in their thorough communication and personalised treatment plans.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and polite staff who create a welcoming environment. Many feel at ease during their visits, especially when receiving treatment, as the team takes the time to explain procedures and options clearly. The service is often described as efficient, and the overall treatment experience is generally regarded as excellent.
Things to Consider
While many have had positive experiences, there are some reports of inconsistency in the quality of care, particularly regarding interactions with certain dentists. A few patients have felt that they were treated dismissively, especially if they were not private patients. Additionally, the practice's facilities may feel somewhat outdated to some, but many agree that the quality of service outweighs this concern.