Victoria Road Clinic
Victoria Road Dental Clinic is a well-established practice known for its friendly and professional team, providing a range of dental services in a welcoming environment. They prioritise patient comfort and understanding, ensuring that all procedures are explained clearly and that patients feel at ease during their visits. The clinic is praised for its cleanliness and modern facilities, making it a pleasant place for dental care. With a strong emphasis on building trust and long-term relationships, many patients have remained loyal for years.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and welcoming atmosphere created by the entire team, from reception to the dental professionals. Many feel reassured by the gentle and thorough approach taken during treatments, which helps to alleviate anxiety. The staff's willingness to explain procedures in simple terms and their attentiveness to individual needs contribute to a positive experience. The quick service for emergencies and the overall quality of care provided by the dentists, particularly Dr. Leon Malherbe, are frequently highlighted.
Things to Consider
While the overall experience is positive, some patients have noted issues with administrative processes, such as excessive reminders for reviews and confusion regarding appointment scheduling. A few have expressed feeling rushed during their visits, which may not be ideal for those who are particularly anxious about dental procedures. It's advisable to communicate any concerns directly with the staff to ensure a more personalised experience.