Blackbrook Dental - Taunton Dentist
This dental practice offers a range of services with a focus on patient care and comfort. They are known for their compassionate approach, particularly towards anxious patients and children, ensuring that everyone feels at ease during their visits. The practice features a team of experienced dentists who take the time to explain procedures clearly, fostering a supportive environment. Despite some mixed experiences with reception staff, the quality of dental care provided is often praised by patients.
Patient Insights
What Patients Appreciate
Many patients appreciate the caring and thorough nature of the dentists, who take the time to explain treatments and check in on their comfort throughout procedures. The practice is particularly noted for its ability to accommodate nervous patients, making them feel relaxed and understood. The reception staff, while occasionally receiving criticism, have also been described as friendly and helpful, contributing to a generally positive experience for those visiting the practice.
Things to Consider
While the dental care itself is often highly rated, some patients have expressed concerns about the reception staff's professionalism and communication. There have been instances of perceived rudeness and unhelpfulness, which can impact the overall experience. Additionally, appointment scheduling may sometimes be disorganised, leading to confusion regarding bookings. It's advisable to confirm appointments and be prepared for potential delays.