Not Acceptingmydentist, Tan Bank, Wellington
Wellington 'My Dentist' offers a range of dental services with a focus on patient comfort and care. The practice is known for its friendly and welcoming atmosphere, where both staff and dentists strive to make visits as pleasant as possible. They pride themselves on their gentle approach, particularly in handling nervous patients, and have a dedicated team of hygienists who are highly praised for their expertise. Despite some challenges with appointment availability, many long-term patients appreciate the quality of care they receive.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and friendly welcome they receive from the reception staff and the professional, gentle care provided by the dental team. The hygienists, in particular, are noted for their thoroughness and ability to put patients at ease, making dental visits feel less daunting. Many have expressed gratitude for the clear explanations of procedures, which help to alleviate anxiety, especially for those who are nervous about dental work.
Things to Consider
While many have had positive experiences, there are concerns regarding appointment availability and cancellations, particularly for hygienist services. Some patients have expressed frustration over being charged for emergency appointments when they felt ongoing treatments were not adequately addressed. It's advisable to be aware of potential wait times for appointments and to clarify any costs associated with treatments upfront.