mydentist, Chapel Street, Thatcham
MyDentist is a welcoming dental practice that prioritises patient comfort and emotional well-being, especially for children. With a friendly and professional team, they offer a range of services including hygiene treatments and cosmetic procedures. The practice is known for its clean and homely environment, making visits feel less intimidating. Their approach to patient care is characterised by clear communication and a gentle touch, ensuring that everyone feels at ease during their appointments.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and efficient staff who create a welcoming atmosphere. Many have highlighted the excellent communication from dentists, who take the time to explain procedures and options clearly. The hygienists are praised for their gentle yet thorough cleaning methods, leaving patients feeling satisfied with their dental care. Overall, the practice is recognised for its caring approach and commitment to patient comfort.
Things to Consider
Some patients have expressed concerns about the transition to a private practice model, noting difficulties in securing NHS appointments and experiences of appointment cancellations. While many have had positive interactions, there are mentions of longer wait times for appointments and the need for better organisation during busy periods. It's advisable to check the current status of NHS services if that is a priority for you.