mydentist, Union Street, Torquay
Mydentist Union Street in Torquay is a well-equipped dental practice featuring eleven surgeries and a diverse team of 20 clinicians. They offer a range of NHS and private treatments, including dental implants, Invisalign, and cosmetic options like teeth whitening and composite bonding. The practice is known for its patient-centred approach, focusing on comfort and clear communication, making it particularly welcoming for those with dental anxiety. Their modern facilities and experienced staff contribute to a distinctive experience for patients seeking quality dental care.
Patient Insights
What Patients Appreciate
Patients appreciate the compassionate and attentive care provided by the staff, especially for those who are anxious about dental visits. Many feel reassured by the clear explanations and gentle approach of the dentists, which helps to build trust over time. The friendly reception team is often highlighted for their willingness to assist and create a welcoming environment. Overall, the practice is praised for its efficient service and the positive experiences that leave patients feeling satisfied and well cared for.
Things to Consider
While many patients have had positive experiences, there are occasional mentions of less satisfactory interactions with reception staff, particularly regarding communication about treatment options. Some patients have expressed concerns about the transition from NHS to private care, which can lead to confusion and frustration. It's advisable for new patients to clarify their treatment plans and costs upfront to avoid any misunderstandings.