Castle Street Dental Practice
Castle Street Dental Practice is a welcoming NHS dental service dedicated to providing high-quality preventative care for families. Their skilled team focuses on reducing the need for invasive treatments while ensuring a comfortable experience for patients, especially children. The practice is known for its friendly atmosphere and commitment to patient satisfaction, making it a popular choice for those seeking reliable dental care. With a strong emphasis on professionalism and kindness, they strive to make every visit a positive one.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and professional staff who create a calming environment, especially for those who are typically anxious about dental visits. The dentists are highly regarded for their gentle approach and ability to make children feel excited about their check-ups. Many feel reassured by the team's knowledge and willingness to accommodate urgent appointments, which adds to the overall positive experience.
Things to Consider
While the dental care provided is excellent, some patients have noted challenges with communication, particularly regarding phone accessibility and response times. There have been mentions of a receptionist whose manner may not align with the otherwise friendly atmosphere of the practice. It's advisable to keep these factors in mind when planning your visits.