mydentist, Maidwell Dental Practice, Truro
This dental practice offers a range of services with a focus on patient comfort and care. They are known for their friendly staff who strive to make patients feel at ease, especially those with dental anxiety. The practice has a long-standing reputation, with some patients expressing loyalty over many years. However, recent reviews highlight significant issues with appointment management and communication, which may affect the overall patient experience.
Patient Insights
What Patients Appreciate
Many patients appreciate the friendly and accommodating nature of the staff, particularly in relation to managing dental anxiety. The practice has been praised for its compassionate approach, with several patients noting that they feel comfortable and well cared for during their visits. The dedication of some dentists in providing excellent care has also been highlighted, making it a recommended choice for those seeking a supportive environment.
Things to Consider
It is important to be aware that there have been multiple reports of appointment cancellations and difficulties in reaching the practice by phone. Some patients have experienced frustration with the booking system and communication from the reception staff. This could lead to delays in receiving care, so potential patients may want to consider these factors when deciding to register.