mydentist, Laburnum Avenue, Wallsend
This dental practice offers a range of services, including emergency appointments and general dental care. They are known for their friendly and professional staff who strive to make patients feel comfortable and at ease during treatments. The practice places a strong emphasis on communication, ensuring that patients are well-informed about their procedures. Despite some challenges with appointment availability, many patients appreciate the high standard of care provided by the dental team.
Patient Insights
What Patients Appreciate
Patients frequently express appreciation for the friendly and professional nature of the staff, highlighting their ability to create a welcoming environment. Many have noted the effective communication regarding appointments and treatment options, which helps to alleviate anxiety. The dentists are often described as gentle and considerate, particularly towards nervous patients, making visits more pleasant and less intimidating.
Things to Consider
While the quality of dental care is generally praised, some patients have experienced difficulties in securing emergency appointments, particularly when in pain. There have also been mentions of inconsistent customer service from reception staff, with a few instances of rudeness reported. It's advisable for potential patients to be aware of these issues when considering their options.