mydentist, Heath Road, Penketh
This dental practice is known for its compassionate and attentive approach to patient care, with a focus on creating a comfortable environment. They offer a range of services, including emergency appointments and restorative treatments, ensuring that patients receive timely and effective care. The team is particularly praised for their gentle handling of sensitive cases, making them a suitable choice for those with anxiety about dental visits. Their commitment to quality service and patient satisfaction sets them apart in the community.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and welcoming atmosphere of the practice, often highlighting the kindness and professionalism of the staff, particularly Dentist Ana and Nurse Eniko. Many feel reassured by the clear communication regarding treatments and options, which helps to alleviate anxiety. The ability to accommodate sensitive needs and provide gentle care has made a significant difference for those who typically struggle with dental visits. The quick response to emergencies and the quality of the dental work performed are also frequently commended.
Things to Consider
While many have had positive experiences, some patients have noted issues with appointment timings, occasionally facing delays that can extend beyond 30 minutes. It's advisable to check in on the day of your appointment for updates on timing. Additionally, a few patients have expressed concerns about the practice's registration policies, particularly regarding being deregistered after a period of inactivity, so it's worth being aware of their policies if you haven't visited in a while.