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Orthodontic Department
This dental practice offers a range of oral surgery services, with a focus on patient care and support during procedures. While some patients have had positive experiences with the staff and the efficiency of their operations, there are notable concerns regarding communication and staff behaviour. The practice has been described as having a mix of experiences, with some patients appreciating the kindness of the receptionists and the helpfulness of certain staff members. However, the overall patient experience can vary significantly, which may affect new visitors.
Patient Insights
What Patients Appreciate
Many patients have found the staff to be kind and helpful, particularly during oral surgery procedures. The efficiency of the operations has also been appreciated, with minimal waiting times reported. Some individuals have had positive interactions with the reception team, contributing to a more pleasant experience.
Things to Consider
It’s important to be aware that experiences can vary widely, especially regarding staff interactions. Some patients have reported feeling disrespected or poorly treated, particularly in terms of communication and consent processes. Additionally, there may be challenges with reaching the practice by phone, which could lead to frustration when trying to schedule appointments or get information.