Oradi Ltd
This dental practice has faced significant challenges recently, particularly with staff turnover and a shift towards private care. While they offer a range of services, including aesthetics, some patients feel that the focus has shifted away from genuine patient care. However, there are indications of a friendly atmosphere and good communication from the staff. The practice's recent changes have left many long-standing patients feeling frustrated and uncertain about their future dental care options.
Patient Insights
What Patients Appreciate
Many appreciate the friendly staff and the clean environment of the practice. The communication from the team is often highlighted as supportive, making it easier for patients to understand their treatment options. Some long-term patients have had positive experiences over the years, indicating that there are aspects of the practice that have been beneficial.
Things to Consider
It's important to be aware that the practice has experienced significant changes, including staff departures, which may affect appointment availability. Some patients have expressed concerns about being pushed towards private care despite being registered as NHS patients for many years. This shift may lead to increased costs and limited access to care for families, particularly those with children.