Not AcceptingCape House Dental Practice
Cape House Dental Practice is dedicated to providing a friendly and efficient dental experience in a welcoming environment. The practice is led by sisters Jilna and Urvi Shah, who have transformed the clinic to ensure patient comfort and satisfaction. They offer a range of dental services while prioritising a compassionate approach to care. With an emphasis on treating patients as they would like to be treated, the practice aims to create a positive atmosphere for individuals of all ages.
Patient Insights
What Patients Appreciate
Many patients appreciate the calm and reassuring nature of the dentists, especially for those with dental phobias. The staff is often described as friendly and accommodating, making visits feel less intimidating. Patients have noted the thorough explanations provided during treatments, which contribute to a sense of comfort and trust in the care they receive. Overall, the practice is recognised for its gentle approach and dedication to patient satisfaction.
Things to Consider
While many have had positive experiences, some patients have expressed concerns about the customer service, particularly regarding appointment policies and communication. Instances of inflexible responses to late arrivals and missed appointments have been highlighted, which may be a consideration for potential patients. It's advisable to clarify any policies before scheduling an appointment to ensure a smooth experience.