Not AcceptingThe D:NTAL Clinic
The West Brom Smile Centre is dedicated to providing high-quality dental care with a focus on patient comfort and satisfaction. They offer a range of services including emergency appointments, Invisalign consultations, and dental implants, all delivered with state-of-the-art technology. The practice prides itself on creating a welcoming environment, especially for children and anxious patients. With a team of experienced professionals, they aim to make every visit a positive experience.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and compassionate approach of the staff, particularly Dr Mohan, who is noted for his ability to make children feel at ease during their dental visits. Many feel that the team takes the time to explain procedures thoroughly, which helps to alleviate anxiety. The practice is often described as professional and supportive, ensuring that patients feel well cared for throughout their treatment.
Things to Consider
While many patients have had positive experiences, there are some concerns regarding communication and transparency, especially in relation to treatment explanations and refund policies. It's advisable to ensure clarity on procedures and costs before proceeding with treatment. Additionally, some feedback suggests that the practice may benefit from updates to its facilities to enhance the overall patient experience.