Not AcceptingSmiles Dental Practice
Smiles Dental Practice offers a range of NHS dental services with a focus on patient care and comfort. The practice is known for its friendly and professional staff, who strive to create a welcoming environment for all patients, including those who are anxious about dental procedures. With a commitment to clear communication and gentle treatment, they aim to ensure that every visit is a positive experience. Their efficient handling of emergencies and referrals further distinguishes them in the local community.
Patient Insights
What Patients Appreciate
Many patients appreciate the caring and professional approach of the dental team, noting how they take the time to explain procedures and ensure comfort during treatments. The friendly reception staff also contribute to a welcoming atmosphere, making it easier for nervous patients to feel at ease. Quick responses to dental emergencies and efficient referrals for complex procedures are frequently highlighted as significant benefits of the practice.
Things to Consider
While the quality of dental care is generally praised, some patients have expressed concerns about the reception staff's communication and professionalism. Instances of rudeness have been reported, particularly when patients arrive late or have billing issues. Additionally, there have been mentions of delays in referrals and follow-ups, which may be something to keep in mind when seeking timely treatment.