mydentist, Oxford Street, Weston Super Mare
This dental practice offers a range of services with a focus on patient care and comfort. They have a team that is experienced in handling various dental needs, including cosmetic and restorative treatments. The practice is known for its friendly atmosphere and commitment to making patients feel at ease, especially those who may be anxious about dental visits. However, there are concerns regarding communication and referral processes that have affected patient experiences.
Patient Insights
What Patients Appreciate
Many patients appreciate the warm and friendly atmosphere of the practice, noting that the staff are polite and professional. The dentists are often described as caring, taking the time to explain procedures clearly and ensuring that patients feel comfortable throughout their visits. Families have found it easy to schedule appointments for their children, and some have successfully overcome their dental anxieties thanks to the supportive approach of the team.
Things to Consider
It's important to be aware that some patients have experienced issues with communication, particularly regarding referrals and appointment management. There have been instances of dissatisfaction with the handling of dental emergencies and follow-ups, leading to frustration for some. Additionally, while the service is generally well-received, there are mentions of the practice needing some updates to its facilities to enhance patient confidence.