Not AcceptingS J Smith & Associates
This dental practice in Whitehaven offers a comprehensive range of services, including both NHS and private cosmetic treatments. Their approach to patient care is centred around creating a comfortable and reassuring environment, particularly for those with dental anxiety. The team is known for their professionalism and clear communication, ensuring patients feel informed and cared for throughout their treatment. With a focus on both quality and patient experience, this practice stands out for its friendly staff and commitment to excellent service.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and welcoming atmosphere created by the staff, who are consistently described as friendly and patient. Many have noted how the team takes the time to explain procedures clearly, which helps to alleviate anxiety. The dentists are praised for their gentle care and professionalism, making even the most nervous patients feel at ease. The practice is also recognised for its efficiency and the high level of care provided during treatments.
Things to Consider
While many patients have had positive experiences, some have encountered challenges with appointment availability, particularly during busy periods. There have been instances where patients felt that their urgent needs were not fully addressed, leading to delays in treatment. It's advisable for new patients to be aware of potential wait times and to communicate any urgent concerns clearly to the staff.