Dentists @146, David Surtees and Associates
Dentists@146 is a well-established dental practice located in Whitley Bay, Tyne and Wear, known for its friendly and professional staff. They offer a range of dental services, ensuring a comfortable and reassuring experience for all patients, including those who may feel anxious about dental visits. The practice prides itself on maintaining a clean and welcoming environment, with a focus on modern techniques and patient care. With a long history of serving the community, they have built a reputation for reliability and quality service.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and welcoming atmosphere created by the staff, who are consistently described as friendly and professional. Many feel reassured by the gentle care provided by the dentists, particularly David Surtees, who is noted for his ability to explain treatments clearly and make patients feel at ease. The practice is also praised for its cleanliness and the comfort of the waiting area, which helps to alleviate any anxiety before appointments. Overall, the dedication to patient care and the quality of service received have led to long-term loyalty from many patients.
Things to Consider
While the practice is highly regarded, some patients have experienced challenges with appointment availability, particularly for urgent needs. There have been instances where patients felt that communication regarding appointments could be improved, leading to some confusion. It's advisable to plan ahead for appointments, especially during busy periods, to ensure timely access to care.