St Cross Road Dental Practice
This dental practice is known for its calm and reassuring atmosphere, making it a welcoming place for patients of all ages. The team, particularly Sue, is praised for their gentle care and ability to work well with children, including those with special needs. With a focus on efficient service and clear communication, they strive to ensure that every visit is smooth and well-organised. Although they have transitioned to a fully private model, which has raised concerns about affordability, many patients remain loyal due to the quality of care provided.
Patient Insights
What Patients Appreciate
Patients appreciate the gentle and calming approach of the staff, especially Sue, who is noted for her ability to make even the most anxious individuals feel at ease. The practice is also recognised for its efficient appointment scheduling and the friendly nature of the team, contributing to a positive overall experience. Many have found the practice to be a reliable choice for their dental needs, often recommending it to others.
Things to Consider
While the quality of care is highly regarded, some patients have expressed concerns about the practice's shift to a fully private model, which may make it less accessible for families during the current cost of living crisis. Additionally, there have been mentions of inconsistent experiences with reception staff, which could affect the overall patient experience. It's advisable to consider these factors when seeking an appointment.