Confident Dental Laboratory
Confident Dental Laboratory, located in Moreton, Wirral, is a Crown and Bridge Laboratory serving practices across Wirral, Merseyside, Cheshire, and North Wales. They focus on delivering exceptional service and high-quality restorations using premium materials and advanced techniques. However, the practice has faced significant criticism regarding its customer service and responsiveness to client concerns, which has overshadowed their technical capabilities. The contrasting experiences highlight a need for improvement in client relations and communication.
Patient Insights
What Patients Appreciate
Some clients appreciate the reliability of the laboratory's service and find the team to be helpful and supportive. This positive sentiment suggests that there are aspects of the service that resonate well with certain users, indicating potential for a good working relationship under the right circumstances.
Things to Consider
It's important to be aware that some clients have experienced significant issues with service quality and communication, leading to dissatisfaction. There have been reports of unprofessional behaviour in handling complaints, which may raise concerns for potential clients about the laboratory's responsiveness and accountability.