Buttercross Dental Practice
Buttercross Dental Practice offers a comprehensive range of dental services with a focus on patient-centred care. The team prides itself on providing personalised treatment plans and thorough explanations of procedures, ensuring that patients feel informed and comfortable throughout their visits. With a reputation for being particularly attentive to nervous patients, the practice stands out for its friendly and professional staff. Their commitment to high-quality care is reflected in the positive experiences shared by many patients.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and welcoming atmosphere created by the staff, who are often described as friendly and accommodating. The dentists take the time to explain treatments clearly, which helps to ease any anxiety, especially for those who are nervous about dental visits. Many have reported excellent results from their treatments, particularly with orthodontics and cosmetic procedures, highlighting the team's dedication to providing tailored care and attention.
Things to Consider
While the dental care provided is highly praised, some patients have experienced issues with appointment management and front-of-house service. There have been instances of miscommunication regarding billing and appointment scheduling, which may require attention to improve overall patient experience. Additionally, the practice is currently not accepting new NHS child patients, which could be a consideration for families seeking dental care.