Bupa Dental Care York - Lawrence Street
This dental practice offers a range of services with a focus on patient comfort and care. The team is known for their gentle approach, particularly in hygiene treatments, making visits less daunting for anxious patients. With a friendly and professional staff, they strive to create a welcoming environment for all ages. Their commitment to quality care is evident in the positive experiences shared by long-term patients.
Patient Insights
What Patients Appreciate
Many patients appreciate the warm and reassuring manner of the hygienists and dentists, which helps to ease anxiety during appointments. The gentle care provided during treatments, especially cleanings and extractions, is frequently highlighted, making visits more pleasant than expected. The practice is also praised for its friendly staff and the relaxed atmosphere, which contributes to a positive overall experience.
Things to Consider
Some patients have encountered challenges with appointment scheduling and communication, particularly regarding confirmation emails and phone accessibility. Additionally, there have been concerns about the reception area being less accommodating for wheelchair users, which may affect the experience for some individuals. It's advisable to ensure clear communication regarding appointments to avoid any misunderstandings.