Hopkins & Poyner Dental Practice
Hopkins & Poyner Dental is dedicated to creating beautiful smiles with a focus on advanced treatments like Invisalign and dental implants. The practice prides itself on a patient-centred approach, ensuring that every visit is comfortable and reassuring. Their experienced team is known for their professionalism and gentle care, making them a popular choice for families and individuals alike. With a commitment to clear communication and high-quality service, they stand out as a trusted dental provider in the community.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and welcoming atmosphere of the practice, highlighting the friendly and professional staff who go out of their way to accommodate individual needs. Many have found the team to be particularly good with children, creating a positive experience for young patients. The clear communication regarding treatments and procedures helps to ease any apprehensions, making visits more comfortable. Overall, the quality of care and the dedication of the staff leave a lasting impression.
Things to Consider
While the practice is generally well-regarded, some patients have noted challenges with contacting the surgery by phone, often experiencing long wait times or being cut off. Additionally, there have been mentions of the reception area needing some updates to enhance the overall experience. It may be beneficial to plan visits during less busy times or to use email for communication when possible.